Fees and expenses

Generally, I won't charge you any fees for the financial advice I provide to you.

This is possible because, on settlement of a loan or issuance of an insurance policy, I usually receive a commission from the lender or insurer [which is explained in the commission section of this Disclosure Guide]. Any exceptions to this general position are explained below.
If these exceptions apply to you, I will let you know.

One off fees

I may charge you a one-off fee if the following occurs:

(a) When I don't receive a commission from the lender or insurer: If you request that I provide financial advice and I do not receive a commission from the lender or insurer, I may charge you a one-off fee. Any such fee would be agreed and authorised by you in writing before I complete the services and would be based on an estimate of the time spent providing the advice.

This may arise in the rare event that you request that I provide services in relation to either a product that is offered by a lender or insurer that I do not hold accreditation with, or a product that is outside my usual arrangements with approved lenders or insurer.

(b) When I have to repay commission to the lender or insurer: In the event that, in the 28-month period following the drawdown of your loan, your loan is fully or partially repaid or the terms materially changed, and a lender requires that I repay the applicable commission to them, I may charge you a one-off fee. Any such fee would be no more than $2,500 (plus GST, if any) and would be calculated based on a rate of $250 (plus GST, if any) per hour of our time spent providing financial advice to you in connection with the applicable loan. The fee I charge you will not exceed the amount of commission I have to repay to the lender.

In the case of insurance, the above applies in the event that, in the 24-month period following the issuance of your insurance policy, your insurance policy is cancelled or the terms materially changed.

You will be invoiced for any one-off fee and will be given 30 days to make payment.